Share the big news
We will be asking our clients to share their experience with our company.
Q: How do I know what my co-pay is for my insurance?
A: Insurance companies are tricky. If you have a plan where a deductible must be met first, typically insurance will not cover any of your appointment.
This a website you might find helpful for more insurance related questions. We will help navigate the best we can.
Q: What can I do if I don't have insurance or Full of Heart is not in network with my insurance company?
A: Please read the information posted on the "No Surprise Act" effective January 2022 regarding "out of network" providers. See "forms" tab on this website for the information needed.
Q: Do I have mental health coverage for tele-health sessions?
A: Before Covid this would be answered with "no" most insurance plan have added this feature for most members. To make sure the answer is "Yes" -Ask your insurance company and be sure to specify coverage for mental health NOT medical coverage.
Q: Will my insurance cover the cost of groups?
A: No. We offer groups that are workshops where individual leading the group may or may not be a clinician. Please note all curriculum is designed by a clinician and leaders of groups have been trained with such.
Q: What do I know when I need to know before I call the crisis line?
A: Calling the crisis line is not calling 911. When you call you can remain anonymous and just ask for guidance. If you have a minor in crisis and you aren't sure what to do they are trained to help you make the next steps to get you or your family member the help you need.